Support - Verilumia

Getting started

Download Verilumia on the iOS App Store or Google Play Store.
No account required—open the app and start reading verified stories immediately.
Choose categories that matter to you. Preferences stay on your device.

Subscriptions

Monthly: $3.99 · Annual: $44.99
Apple and Google securely process payments—we never see your details.
Manage or cancel anytime inside your App Store or Google Play settings.

For billing-specific issues, contact the respective app store’s support team.

Technical troubleshooting

App won’t load: Restart the app or your device.
Content not updating: Pull down to refresh or relaunch the app.
Settings not saving: Ensure device storage permissions are enabled.
Performance issues: Clear cache or reinstall the app.

Account & privacy

No accounts, emails, or personal profiles are collected.
No tracking of reading behavior or engagement.
Preferences remain on your device only.

Read the Privacy Policy and Terms of Use for more detail.

Contact checklist

To help us resolve your issue quickly, please include:

Your device type (iPhone, iPad, Android, etc.)
App version number
iOS/Android version
Clear description of the issue and steps to reproduce
Screenshots if relevant

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